Cancellation Policy 

Malaga Chiropractic Clinic is committed to providing exceptional care. We value your commitment to your health and appreciate your understanding in respecting our time and the opportunity to assist others in need of care. 

Please confirm your appointment 

We send out confirmation emails when you make your appointment, we send out reminder emails two days before, and an SMS reminder on the day before the appointment. You must reply to one of these contacts to confirm your appointment.  

Appointment Cancellation

If rescheduling or cancelling is necessary, we require that you notify us by 2pm on the day prior to your scheduled appointment.  Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time. 

How to reschedule/ cancel Your Appointment

If you need to change your appointment, please reply to your confirmation/ reminder email to make changes. 

Alternatively, you may call/text us at 0415 302 810 between 9 am to 6 pm from Monday to Saturday. 

After-hours change must be notified via email malagachiropractic@gmail.com. 

Late Cancellations/No-Shows

Any changes notified later than 2pm the day BEFORE the appointment day will be subject to a fee of $30. 

Any missed appointments or last-minute rescheduling within 3 hours of the appointment will be subjected to the full treatment fee. Exceptions may be considered for unavoidable circumstances. 

Late cancellation fee payment 

Late cancellation fees are payable within 7 days of the missed appointment. We accept payments through various convenient methods, including online bank transfer, phone payment, credit/debit card payments, or cash.